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Three years warranty

 

GrantDatacom's sales of licensed goods are genuine, aftermarket policy makers can enjoy the corresponding warranty, replacement, repair and maintenance services.

Formulated in accordance with national regulations, if the purchased product performance problems occur during the warranty period, GrantDatacom's technical service personnel through testing to confirm and verify the test report issued, since the date of goods sold (with receipt date) you can enjoy: 3 Years Money-Back Guarantee.

 

Limited Warranty

Different products have different limited warranty. According to different materials and workman ships, usage rate, the availability of the spare parts is varied from different products. In GrantDatacom, CWDM/DWDM Serials and Optic Splitter enjoy a 3 years limited warranty, Transceivers have a 3 years limited warranty. The cables are consumable, they can enjoy a 30 Days Exchange and Return Policy. The rest items usually enjoy one year limited warranty. Custom orders can not be returned when they function properly.

If any GrantDatacom product fails due to a defect in materials or workmanship within limited warranty of original shipment, at its sole option, GrantDatacom will repair/replace the product or refund the original purchase price. To access this Limited Warranty, contact GrantDatacom for a Return Material Authorization number and ship the product to GrantDatacom.

This Limited Warranty is given in line with all other warranties, express and/or implied and to the maximum extent permitted by law, GrantDatacom disclaims all other warranties, expressed and/or implied, including the warranty of merchantability and fitness for any particular purpose. No employee of GrantDatacom has the authority to verbally modify this Limited Warranty.

 

All else not withstanding, acceptance of products from GrantDatacom, constitutes acceptance of this Limited Warranty.

 

Warranty Policy:

Transceivers

3 years

AOC

3 years

DAC

3 years

Adapter

3 years

Attenuator

3 years

PLC Splitter

3 years

xWDM

3 years

Patch cord

1 year

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