Info@grantdatacom.com
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Location: GrantDatacom » Services

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  • Info@grantdatacom.com

GrantDatacom promise the following services to all the customers:

l Providing proved inspection report for the products when delivery.

l Providing product specification and detailed test report;

l Three years warranty. Three months free exchange and two years free repairing.

l Reply within 24 hours after receiving customers’ notice of quality problems.

l Regularly survey, collect quality improvement suggestion from customers.

 

Standardization: Based on the technical service standard of ISO9001 quality control system, GrantDatacom have built a standard operation process and strict back-tracing system for customer service.

 

One Stop Service: The customer service is complete and consists of technical consultation, technical training, product maintenance and repair, documents supply, etc.

 

Initiative Service: We have built a periodic customer-visit system to learn about the product working performance and customer requirements.

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